Pauline de Becdelièvre Full Professor IUT de Sceaux, Université Paris-Saclay, RITM* Anne-Claire Viémont National Director, IGENSIA RH * Faculty member, EDBA Paris-Saclay / Business Science Institute Introduction Social dialogue is undergoing a profound reconfiguration. Technological change, new forms of employment and the reshaping of collective labor relations are forcing all actors to rethink both the forms and the substance of negotiation. Management, unions, and HR professionals find...

Jean-Éric Pelet*   IAE de Nantes, LEMNA Université de Nantes, Nantes, France *Corresponding author: je.pelet@gmail.com Basma Taieb Léonard de Vinci Pôle Universitaire Research Center La Défense, France   * Faculty member at the Business Science Institute Imagine an online store where the salesperson calls you by your first name, answers your questions in real time, gets the community laughing about a product, and creates an atmosphere of collective discovery. This isn't the future, it's the...

Doctor Jean Koudjokjoum Tchangai DBA Dakar n°5 (Sénégal)   Introduction   In developing countries, access to bank financing for small and medium-sized enterprises (SMEs) remains a major challenge. These difficulties are largely explained by pronounced information asymmetries and by structural constraints that characterize the relationships between SMEs and financial institutions. In this context, analyzing financing decisions from the bankers’ perspective appears essential to understanding...